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Once you link your number, you message the Agent on WhatsApp. It replies briefly and phone-friendly and can do the same as in the workspace.

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Linking your number

1

Open settings

Einstellungen → WhatsApp (Settings → WhatsApp).
2

Enter your number

Under WhatsApp-Nummer (WhatsApp number) enter your number with digits only, without +, e.g. 4917612345678. Optionally an Anzeigename (display name). Then Verknüpfen (link).
3

Confirm

Under Nummer bestätigen (confirm number) there is a code. Within 15 minutes, send oxom and the code from your WhatsApp to the number shown, e.g. oxom 123456.
4

Done

The Agent replies that your number is linked. From now on you just message it.

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Confirming actions

If the Agent wants to do something that needs a confirmation, it asks you in the chat. Reply with:
  • yes, ok, okay or 👍 to run it
  • no, stop or 👎 to discard it
The request is valid for 15 minutes.

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Multiple workspaces

If you’re in several workspaces:
  • /change shows a numbered list. Reply with the number to switch.
  • /set makes the current workspace your default.

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Good to know

  • Text only. Images, voice messages and files it doesn’t process on WhatsApp.
  • Each message stands on its own. It doesn’t remember your last WhatsApp message. So put everything important into one message. What it has remembered it still knows.
  • Verknüpfung entfernen (remove link) is in the same place in the settings.
Last modified on October 30, 2026